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201-661-8181

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We aim to respond to all emails within 1 business day

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Frequently Asked Questions

Quick answers to common questions about our services

We aim to respond to all inquiries within 24 hours during business days. For urgent matters related to service connections, we recommend calling our toll-free number for immediate assistance.

Yes! Once you've submitted your service request, you'll receive a confirmation email with information on how to track the status of your utility connections. You can also contact our customer service team directly for updates.

We're always looking to expand our network of service providers. Please contact our partnerships team at partners@freeconcierge.net with information about your company and service offerings. We'll get back to you to discuss potential collaboration opportunities.

No problem! Simply contact our customer service team by phone or email with your reference number, and we'll make the necessary adjustments to your service request. We understand that plans can change, and we're here to accommodate your needs.

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